Guest Service Experience
Specialist

ABOUT ME

As a Certified Graduate in Leadership and Electoral Administration & Governance (LEG) Business Management, I bring a strong foundation in leadership, business management, and governance, complemented by expertise in entrepreneurship, international relations, and hospitality. With hands-on experience at Local Café and Restaurant and Blue Mountain Inn, I have honed my skills in guest experience, service excellence, and operations management. Currently pursuing Hospitality Hotel Operations Management at Centennial College, I am committed to driving innovation and delivering exceptional hospitality experiences.

KEEP THE FAITH!

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MY JOURNEY

Education

Centennial College

Hospitality Hotel Operation Management

Jan 2024 - Sep 2025

YPLSA

Certificate of completion, Political Leadership Skills

Jan 2024 - Sep 2025

CRPC Education Centre

Entrepreneurship, politics, economics and justice.

Sep 2021 - June 2022
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Work

Front Desk Representative

Blue Mountain Resort . Permanent, FullTime

Dec 2024 - Present

Restaurant Operations

The Local Cafe and Restaurant · Internship

May 2024 - November 2024

Canada Director

Not Too Young To Lead Initiative . FullTime

Jul 2024 - Dec 2024
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WHAT I BRING TO HOSPITALITY

Personalized Guest Experience
Attention to Detail
Passion for Hospitality
Problem-Solving Excellence

Personal Mission & Philosophy

"Hospitality is more than a service—it’s an experience. I believe in creating meaningful connections, making every guest feel valued, and turning ordinary moments into unforgettable memories. With a commitment to excellence, warmth, and attention to detail, I strive to leave a lasting impression that goes beyond just a stay — it becomes a story worth remembering."